Do I need to create an account to order online?
You may order online as a guest. However, we recommend creating an account so that all your details will be saved for your next purchase and be the first to get updates on our latest promos.
How do I know if my online order is confirmed and on process?
You will receive an order confirmation through the email you keyed in at the checkout page as soon as you complete your online purchase. You will also receive an update on any changes or status of your order through email.
What are the payment options available online?
Pay conveniently online with our payment options.
We accept major credit and debit cards as payment for your online purchase. For credit cards, we accept Visa, Mastercard, JCB and AMEX. For debit cards, Visa and Mastercard only.
We also accept Gcash and GrabPay.
Can I pay my online order through Credit Card Installment?
Yes. Regular and 0% Installment up to 12% are also available as payment options for your online purchase. You may check the available bank partners for the 0% Installment at the checkout page.
Can I use my MOM Card on my online purchase to earn points?
Earn points while you shop online with your Mom Card. For every P200 purchase, you earn 1 point.
Don't forget to enter your MOM Card number on the checkout page. Make sure your card is not expired and that you own the card. There will be a validation of card details to ensure it matches the owner of the card. Please note that we won't be able to credit points right away after the transaction has been completed. Validating and crediting of points takes about 10 working days.
Do you accept COD payment?
We are as excited as you are in adding Cash on Delivery to your payment options. We will give you an update as we launch this soon in our online store.
Do you ship nationwide?
Yes, shipping is available nationwide. Now delivery takes shorter. Your online order will only take 3 business days for Metro Manila and within 7 business days outside Metro Manila.
What is your return policy?
If you receive a defective/damaged or wrong/missing items, you may only request for a return or refund within 7 days upon receipt of delivery. All claim requests are still subject for approval.
To view the complete returns and exchange policy, please click here